Transforming Order Processing with AI Automation
The order processing transformation enabled the company to offer a powerful competitive advantage: guaranteed order acknowledgment and art proofs within 4 hours instead of 48 hours. This dramatic improvement in responsiveness has become a key differentiator in their market.
- Processing Speed · 24-48 hours reduced to 22 minutes average
- Daily Order Volume · ↑ 40x increase in throughput per operator
- Workforce Requirements · ↓ 80 operators reduced to 10 users
The Challenge: A high-volume supplier was struggling with a labor-intensive, two-step order processing system that created bottlenecks and delays. With 80 operators managing order detailing and entry, turnaround times averaged 24-48 hours from PO receipt to order completion. The company needed to dramatically improve speed and efficiency while reducing their workforce dependency.
The Solution:Stablein Solutions implemented an AI-powered order processing system that consolidated the two-step process into a single streamlined workflow. The intelligent automation handled order intake, detailing, and entry with minimal human intervention.